*For all orders $300 or more, shipping anywhere within Australia is FREE.
For orders less than $300, shipping Australia wide is a flat rate $15.
Our domestic shipping partner is Australia Post Express. A tracking number will be emailed to you shortly after your order has been placed and you may track your order at www.auspost.com.au.
Double Monk offers worldwide shipping. Shipping anywhere outside of Australia is a flat rate AUD $49.
Our international shipping partner is United Parcel Service (UPS). A tracking number will be emailed to you shortly after your order has been placed and you may track your order at www.ups.com/track.
*International customs charges and duties are not included and remain the responsibility of the recipient.
For more information, contact our Customer Service Team.
53 Smith Street
Fitzroy VIC 3065
Customers are responsible for all additional shipping costs for returns and exchanges. Please ensure that all Doublemonk.com returns sent to our Customer Service Team are handled by an insured carrier. Double Monk cannot be held liable for any returned items that fail to arrive.
Double Monk will not be liable for any customs charges or duties incurred when returning goods. Any goods that are returned outside of the return period, damaged or worn or sent without the original packaging will not be accepted and will be returned to the customer.
For any questions regarding shipping, please email us at firstname.lastname@example.org or call us on: +61 3 9417 3335